{"id":2944,"date":"2025-10-06T12:17:28","date_gmt":"2025-10-06T10:17:28","guid":{"rendered":"https:\/\/xpand.one\/fr\/?page_id=2944"},"modified":"2025-10-06T12:17:28","modified_gmt":"2025-10-06T10:17:28","slug":"cgv","status":"publish","type":"page","link":"https:\/\/xpand.one\/fr\/cgv\/","title":{"rendered":"CGV"},"content":{"rendered":"
\"Image\"<\/span><\/div>

Conditions g\u00e9n\u00e9rales de formation xpand France<\/h1>\n<\/div><\/div><\/div>
<\/div><\/div><\/div>

Version 2.0 \u2013 Octobre 2025 Extraits des CGF d\u2019xpand France<\/p>\n\n

ARTICLE 1 - CHAMP D'APPLICATION<\/h2>\n

Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Formation (CGF) s'appliquent \u00e0 toutes les prestations de formation dispens\u00e9es par xpand France, ci-apr\u00e8s d\u00e9nomm\u00e9 \"l'Organisme de Formation\" ou \u201cxpand\" (informations l\u00e9gales ci-contre).<\/p>\n\n

ARTICLE 2 - PRESTATIONS PROPOS\u00c9ES<\/h2>\n

2.1 Domaines d'expertise<\/h3>\n

xpand France propose des formations dans les domaines suivants :<\/p>\n\n

    \n \t
  • Leadership et Management : d\u00e9veloppement des comp\u00e9tences manag\u00e9riales<\/li>\n \t
  • Bilans de comp\u00e9tences : individuels et collectifs, en pr\u00e9sentiel et hybride<\/li>\n \t
  • D\u00e9veloppement de la r\u00e9silience personnelle<\/li>\n \t
  • D\u00e9velopper des organisations Haute Confiance<\/li>\n \t
  • Intelligence Artificielle (AI Enablement) : familiarisation aux outils IA en entreprise<\/li>\n<\/ul>\n

    2.2 Modalit\u00e9s de formation<\/h3>\n
      \n \t
    • Formations inter-entreprises : sessions ouvertes \u00e0 plusieurs entreprises<\/li>\n \t
    • Formations intra-entreprises : formations sur-mesure en entreprise client<\/li>\n \t
    • Modalit\u00e9s p\u00e9dagogiques : pr\u00e9sentiel, distanciel, hybride (blended learning)<\/li>\n \t
    • Formats : masterclass, ateliers, accompagnement individuel, groupes d'intervision<\/li>\n<\/ul>\n

      2.3 Dur\u00e9es et rythmes<\/h3>\n
        \n \t
      • Formations courtes : 1 \u00e0 3 jours<\/li>\n \t
      • Parcours longs : programmes modulaires sur plusieurs mois<\/li>\n \t
      • Accompagnements individuels : dur\u00e9e adapt\u00e9e aux besoins (6h \u00e0 24h)
        \n[CT-Art.L6313-1]<\/li>\n<\/ul>\n

        ARTICLE 3 - INSCRIPTION ET ADMISSIBILIT\u00c9<\/h2>\n

        3.1 Pr\u00e9requis [RNQ-3.3]<\/h3>\n

        Pour les formations Leadership :<\/p>\n\n

          \n \t
        • Exp\u00e9rience professionnelle minimum : 2 ans en poste \u00e0 responsabilit\u00e9s ou projet d'\u00e9volution manag\u00e9riale<\/li>\n \t
        • Niveau requis : Bac+2 ou exp\u00e9rience \u00e9quivalente<\/li>\n \t
        • Ma\u00eetrise du fran\u00e7ais (oral et \u00e9crit)<\/li>\n<\/ul>\n

          3.3 Accessibilit\u00e9 [RNQ-3.1]<\/h3>\n

          xpand s'engage \u00e0 accueillir les personnes en situation de handicap.
          \nR\u00e9f\u00e9rent handicap : Florence de Leyritz handicap@xpandfrance.net
          \nAdaptation des contenus, m\u00e9thodes et supports selon les besoins identifi\u00e9s lors de l'entretien pr\u00e9alable.<\/p>\n\n

          ARTICLE 4 - CONDITIONS TARIFAIRES<\/h2>\n

          4.1 Tarifs [RNQ-1.1]<\/h3>\n

          Formations inter : tarifs publics consultables sur www.xpand.one
          \nFormations intra : devis personnalis\u00e9 selon besoins
          \nBilans de comp\u00e9tences : [TARIF] \u20acHT<\/p>\n\n

          4.2 Modalit\u00e9s de r\u00e8glement [CT-Art.L6353-3]<\/h3>\n

          Paiement : 100% \u00e0 l'inscription, solde \u00e0 r\u00e9ception de facture
          \nD\u00e9lai : 30 jours net \u00e0 r\u00e9ception de facture
          \nRetard : p\u00e9nalit\u00e9s de 3 fois le taux l\u00e9gal + indemnit\u00e9 forfaitaire de 40\u20ac<\/p>\n\n

          4.3 Financement<\/h3>\n

          Formations \u00e9ligibles aux dispositifs de financement :
          \nOPCO : prise en charge selon accord
          \nCPF : formations r\u00e9f\u00e9renc\u00e9es France Comp\u00e9tences
          \nPlan de d\u00e9veloppement des comp\u00e9tences
          \nFNE-Formation (selon dispositifs en vigueur)<\/p>\n\n

          ARTICLE 5 - EXECUTION DES FORMATIONS<\/h2>\n

          5.1 Convocation et documents [RNQ-1.3]<\/h3>\n

          Envoi minimum 7 jours avant :<\/p>\n\n

            \n \t
          • Programme d\u00e9taill\u00e9 avec objectifs p\u00e9dagogiques<\/li>\n \t
          • Livret d'accueil stagiaire<\/li>\n \t
          • Plan d'acc\u00e8s et informations pratiques<\/li>\n \t
          • Pr\u00e9sentes CGF<\/li>\n<\/ul>\n

            5.2 Pr\u00e9sence et assiduit\u00e9 [CT-Art.L6353-1]<\/h3>\n
              \n \t
            • \u00c9margement : feuilles de pr\u00e9sence obligatoires par demi-journ\u00e9e<\/li>\n \t
            • Absence : justification requise, rattrapage possible selon modalit\u00e9s d\u00e9finies<\/li>\n \t
            • Abandon : facturation au prorata temporis<\/li>\n<\/ul>\n

              5.3 Moyens p\u00e9dagogiques [RNQ-4.1]<\/h3>\n
                \n \t
              • Formateurs qualifi\u00e9s : expertise m\u00e9tier + comp\u00e9tences p\u00e9dagogiques<\/li>\n \t
              • Supports : remis aux participants (papier et\/ou num\u00e9rique)<\/li>\n \t
              • Mat\u00e9riel : \u00e9quipements adapt\u00e9s aux modalit\u00e9s (pr\u00e9sentiel\/distanciel)<\/li>\n \t
              • Plateforme LMS : acc\u00e8s s\u00e9curis\u00e9 pour formations hybrides<\/li>\n<\/ul>\n

                ARTICLE 6 - EVALUATION ET CERTIFICATION<\/h2>\n

                6.1 Modalit\u00e9s d'\u00e9valuation [RNQ-1.3]<\/h3>\n

                \u00c9valuations syst\u00e9matiques :<\/p>\n\n

                  \n \t
                • \u00c9valuation des acquis : quiz, mises en situation, \u00e9tudes de cas<\/li>\n \t
                • \u00c9valuation \u00e0 chaud : questionnaire de satisfaction imm\u00e9diat<\/li>\n \t
                • \u00c9valuation \u00e0 froid : questionnaire 3 mois apr\u00e8s formation<\/li>\n<\/ul>\n

                  6.2 Attestations d\u00e9livr\u00e9es [CT-Art.L6353-1]<\/h3>\n
                    \n \t
                  • Attestation de formation : remise en fin de parcours<\/li>\n \t
                  • Attestation d'assiduit\u00e9 : si pr\u00e9sence \u2265 80% du temps
                    \nCertificat de comp\u00e9tences : pour parcours certifiants le cas \u00e9ch\u00e9ant<\/li>\n<\/ul>\n

                    6.3 Indicateurs de r\u00e9sultats [RNQ-1.2]<\/h3>\n

                    Indicateurs publi\u00e9s annuellement :<\/p>\n\n

                      \n \t
                    • Taux de satisfaction participants : [%]<\/li>\n \t
                    • Taux d'assiduit\u00e9 : [%]<\/li>\n \t
                    • Taux d'atteinte des objectifs : [%]<\/li>\n \t
                    • Taux de recommandation : [%]<\/li>\n \t
                    • Derni\u00e8re mise \u00e0 jour des indicateurs : 2 octobre 2025 - Consultables sur www.xpand.one<\/li>\n<\/ul>\n

                      ARTICLE 7 - ANNULATION ET REPORT<\/h2>\n

                      7.1 Annulation par le client [CT-Art.L6353-4]<\/h3>\n
                        \n \t
                      • Plus de 21 jours : annulation gratuite<\/li>\n \t
                      • Entre 21 et 8 jours : retenue de 30%<\/li>\n \t
                      • Moins de 8 jours : retenue de 50%<\/li>\n \t
                      • Non-pr\u00e9sentation : 100% des frais dus<\/li>\n<\/ul>\n

                        7.2 Annulation par xpand<\/h3>\n

                        En cas d'annulation de notre fait :
                        \nRemboursement int\u00e9gral des sommes vers\u00e9es
                        \nProposition de report sur session ult\u00e9rieure
                        \nAucune indemnisation pour frais annexes (transport, h\u00e9bergement)<\/p>\n\n

                        7.3 Report [RNQ-1.3]<\/h3>\n

                        Report possible une fois sans frais si demand\u00e9 plus de 8 jours avant. Report suppl\u00e9mentaire : 100\u20acHT de frais administratifs.<\/p>\n\n

                        ARTICLE 8 - OBLIGATIONS DES PARTIES<\/h2>\n

                        8.1 Obligations de xpand<\/h3>\n
                          \n \t
                        • Dispenser une formation conforme au programme<\/li>\n \t
                        • Mettre \u00e0 disposition des formateurs qualifi\u00e9s [RNQ-5.1]<\/li>\n \t
                        • Fournir supports p\u00e9dagogiques et attestations<\/li>\n \t
                        • Respecter la confidentialit\u00e9 des informations communiqu\u00e9es<\/li>\n<\/ul>\n

                          8.2 Obligations du client\/b\u00e9n\u00e9ficiaire<\/h3>\n
                            \n \t
                          • Respecter les pr\u00e9requis et conditions d'acc\u00e8s<\/li>\n \t
                          • Participer activement aux s\u00e9ances<\/li>\n \t
                          • Respecter le r\u00e8glement int\u00e9rieur<\/li>\n \t
                          • Informer de toute situation n\u00e9cessitant adaptation<\/li>\n<\/ul>\n

                            ARTICLE 9 - PROPRIETE INTELLECTUELLE<\/h2>\n

                            Les contenus p\u00e9dagogiques, supports, m\u00e9thodologies sont la propri\u00e9t\u00e9 exclusive de xpand France. Toute reproduction, diffusion ou utilisation commerciale est interdite sans autorisation \u00e9crite pr\u00e9alable.<\/p>\n\n

                            ARTICLE 10 - PROTECTION DES DONNEES [RGPD]<\/h2>\n

                            10.1 Responsable de traitement<\/h3>\n

                            xpand France, repr\u00e9sent\u00e9e par Florence de Leyritz<\/p>\n\n

                            10.2 Donn\u00e9es collect\u00e9es<\/h3>\n
                              \n \t
                            • Donn\u00e9es d'identification et contact<\/li>\n \t
                            • Informations professionnelles et p\u00e9dagogiques<\/li>\n \t
                            • Donn\u00e9es d'\u00e9valuation et satisfaction<\/li>\n<\/ul>\n

                              10.3 Finalit\u00e9s<\/h3>\n
                                \n \t
                              • Gestion administrative des formations<\/li>\n \t
                              • Suivi p\u00e9dagogique et \u00e9valuation<\/li>\n \t
                              • Am\u00e9lioration continue des prestations<\/li>\n \t
                              • Obligations l\u00e9gales et Qualiopi<\/li>\n<\/ul>\n

                                10.4 Droits des personnes<\/h3>\n

                                Conform\u00e9ment au RGPD, vous disposez des droits d'acc\u00e8s, rectification, effacement, portabilit\u00e9, limitation et opposition.
                                \nContact DPO : office-fr@xpand.one<\/p>\n\n

                                ARTICLE 11 - RECLAMATIONS [RNQ-7.3]<\/h2>\n

                                Toute r\u00e9clamation doit \u00eatre adress\u00e9e par \u00e9crit \u00e0 Florence de Leyritz office-fr@xpand.one dans les 30 jours.
                                \nEngagement : accus\u00e9 de r\u00e9ception sous 72h, r\u00e9ponse sous 15 jours ouvr\u00e9s.
                                \n11.3 Am\u00e9lioration continue [RNQ-7.1]\nLes r\u00e9clamations font l'objet d'un traitement syst\u00e9matique et contribuent \u00e0 l'am\u00e9lioration continue de nos prestations.<\/p>\n\n

                                ARTICLE 12 - DISPOSITIONS GENERALES<\/h2>\n

                                12.1 Force majeure<\/h3>\n

                                xpand ne saurait \u00eatre tenue responsable en cas de force majeure emp\u00eachant l'ex\u00e9cution des formations.<\/p>\n\n

                                12.2 Modification des CGF<\/h3>\n

                                Les pr\u00e9sentes CGF peuvent \u00eatre modifi\u00e9es. La version applicable est celle en vigueur au jour de l'inscription.<\/p>\n\n

                                12.3 Droit applicable<\/h3>\n

                                Les pr\u00e9sentes CGF sont soumises au droit fran\u00e7ais.
                                \nJuridiction comp\u00e9tente : Tribunal de commerce de Paris<\/p>\n

                                Version 2.0 - Septembre 2025<\/em><\/p><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"

                                Conditions g\u00e9n\u00e9rales de formation xpand France Version 2.0 \u2013 Octobre 2025 Extraits des CGF d\u2019xpand France ARTICLE 1 – CHAMP D’APPLICATION Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Formation (CGF) s’appliquent \u00e0 toutes les prestations de formation dispens\u00e9es par xpand France, ci-apr\u00e8s d\u00e9nomm\u00e9 \u00ab\u00a0l’Organisme de Formation\u00a0\u00bb ou \u201cxpand\u00a0\u00bb (informations l\u00e9gales ci-contre). ARTICLE 2 – PRESTATIONS PROPOS\u00c9ES 2.1 Domaines d’expertise xpand France propose\u2026<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-blank-4.php","meta":{"_acf_changed":false,"inline_featured_image":false,"_uag_custom_page_level_css":"","footnotes":""},"class_list":["post-2944","page","type-page","status-publish","hentry","no-post-thumbnail"],"acf":[],"yoast_head":"\nCGV | xpand FR<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/xpand.one\/fr\/cgv\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CGV | xpand FR\" \/>\n<meta property=\"og:description\" content=\"Conditions g\u00e9n\u00e9rales de formation xpand France Version 2.0 \u2013 Octobre 2025 Extraits des CGF d\u2019xpand France ARTICLE 1 - CHAMP D'APPLICATION Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Formation (CGF) s'appliquent \u00e0 toutes les prestations de formation dispens\u00e9es par xpand France, ci-apr\u00e8s d\u00e9nomm\u00e9 "l'Organisme de Formation" ou \u201cxpand" (informations l\u00e9gales ci-contre). 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